You can find answers to most questions in the Answers to frequently asked questions section.
Please use this section before contacting support.

• If you use the Red Shield VPN apps, please use the Support section of the app.

• If you are not using the application or have problems sending messages through the "Support" section, please contact us at contact@redshieldvpn.com with an email that matches your Red Shield VPN account.

To resolve the issue faster, please provide as much detail as possible:

1. What device are you using?

2. Are you connected through the Red Shield VPN app or a manual setup?

3. What exactly happens? If there's an error message, send us a screenshot or a photo.

4. Any other details that might help us understand the issue better.