Feb 25, 2017


This Privacy Policy describes how Red Shield VPN handles your personal information when you use our services (“Services”).

When using our Services, you agree to let us administer your data as we describe in this Privacy Policy.

Red Shield VPN is a global company, with headquarters in Latvia. Although our physical servers are located in many different countries around the world, Red Shield VPN does not store any personally identifiable information outside of Netherland’s physical borders. By using our services, you authorize Red Shield VPN to use your information according to EU and Latvian laws, regardless of which country you are located in.

If you have any questions or comments about this Privacy Policy, please contact us at: contact@redshieldvpn.com


Nobody cannot see what you do online


We Do Not monitor user activity nor do we keep any logs. We therefore have no record of your activities such as which software you used, which websites you visited, what content you downloaded, which apps you used, etc. after you connected to any of our servers. Our servers automatically record the time at which you connect to any of our servers for the purposes of limiting connection count with same login. After you are disconnecting, this record deletes automatically. From here on forward, we do not keep any records of anything that could associate any specific activity to a specific user.


The Information We Collect


All Personally Identifiable Information (PII) we need to provide our service - is just your email and, optionally, Telegram ID.
This data is linked with your VPN account name, it's duration and status.


Cookies


We are using cookies on our site for support language switching.


No information sharing


Red Shield VPN does not share, sell or rent any personal informayion with anyone apart from using your information to provide products or services you've requested for.
Red Shield VPN acknowledges and respects your privacy. Red Shield VPN will hold every bit of information provided by you with maximum care and will never use it in ways that you have not consented to.


Respect our terms of service


If in the course of normal business (including complaints from the general public) we discover that you have violated our Terms of Service Agreement, we may terminate your account and optionally refund the balance of your account to you.
But even in such a scenario, we will remain committed to not disclose/monitor your activities.


Payments and Individual Accounts


Similar to every other ecommerce or online business, Red Shield VPN too uses third-party payment processors.We have ensured, to the best of our ability, that the third-party payment processors have trusted security systems to safeguard our user data. However, we claim no responsibility for how they handle your data.

But if you need more privacy and security, you may pay for our service with Electronic crypto-currencies in payment menu of our bot. In this case you dont even need to visit any site, you can just transfer crypto-currensy, such as Bitcoin, on the given address.

Your Payment Information data is only kept for as long as you are using our services, and in some instances, for a period of two years after that. This is done to comply with any legal obligations, resolve disputes, and enforce our agreements.

Your payment card details are stored and transmitted by payment system in accordance with the main standards of confidentiality and security of credit and debit cards according to PCI DSS. Your payment card data is not stored by Red Shield VPN in any vay.

Your payment card details are not requested and are not used for any purposes not related to the payment of goods and services

We will not share any payment details in any way with the exception of the acquiring bank and Visa / Mastercard payment systems or at the request of state authorities.

About Privacy Policy


Red Shield VPN may change and amend its Privacy Policy at times. Red Shield VPN holds the sole right to change and modify its Privacy Policy whenever it is felt necessary to do so. In case any changes and alterations in Privacy Policy occur, Red Shield VPN will try to inform its customers via Telegram. Any user, if after the modification in the Privacy Policy still uses Red Shield VPN, it will be treated as an agreement between Red Shield VPN and the user on the new Privacy Policy. Last Updated on 05th Juny 2019.