Help

You can find answers to almost all questions and solutions to most problems in the "FAQ" section.
Please review this section.

I didn't find an answer to my question or a solution to my problem.

Help

In your letter, please describe the problem in as much detail as possible:
  • 1. What device is the problem on?
  • 2. What country are you in?
  • 3. What does the problem look like? It's best to attach a screenshot or video showing the problem.
  • 4. Any other information that will help us learn as much as possible about the problem.
I will write from an email address that matches the name of my account in the service and describe the problem in as much detail as possible.

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Installation and use


1. Install and run the Red Shield VPN application. Enter your e-mail and password for registration, or log in with your account if you have already registered in Red Shield VPN.




2. If the service is not paid, then click “Subscribe Now” to pay for the service. After payment, click on the connection button.



3. If the connection is successful, the status will change to “Connected”. To disconnect, press the button in the middle.


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