Refund policy


In case you are not satisfied with the commercial Service, once you have subscribed you have the right to obtain a full reimbursement, given that your request is sent within 3 commercial days from the subscription payment.

Red Shield VPN accepts written refund requests sent to the addresses given in the Contacts or sent via support chat in Red Shield VPN officiall apps.

You have the right to request a reimbursement without giving explanations.

The right to be refunded is invalid if You have violated the Terms of Service and/or if you send the request after having used the Service for more than 3 days and/or if you have used the Service for a global traffic volume exceeding 5 GigaBytes.

Red Shield VPN warrants a reimbursement within 30 days from receipt of reimbursement request.