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  • Applications
    • Android
      • Setup and usage
      • Problem solving
        • VPN sometimes disconnects
        • VPN can't connect
    • iOS (iPhone / iPad)
      • Setup and usage
      • Problem solving
    • Windows
      • Setup and usage
      • Problem solving
    • macOS
      • Setup and usage
      • Problem solving
  • Manual setup
    • ❗ WireGuard
      • Android
      • Windows
      • iPhone / iPad
      • macOS
      • Linux
        • Ubuntu
        • Debian 10
        • Others
      • Routers
        • Keenetic
        • OpenWRT
    • OpenVPN
      • Android
        • Setup and usage
        • Always on
        • Battery saving
      • Windows
        • Setup and usage
      • Linux
        • Ubuntu: setup and usage
      • Routers
        • Mikrotik
    • IKEv2
      • iPhone / iPad
        • Setup and usage
        • How to remove profile
      • macOS
        • Setup and usage
        • How to remove profile
        • Always on
  • FAQ
    • Service FAQ
    • Applications
      • Windows
      • Android
      • iPhone / iPad
      • macOS
  • Red Shield VPN
    • About
    • FAQ
    • What is VPN?
    • Customer support
    • Supported Protocols
    • Warrant canary
    • Terms of Service
    • Refund policy
    • Privacy Policy
  • Features
    • IPv6 leak protection
    • DNS leak protection
    • Kill Switch
  • TgVPN
    • About
    • Setup
      • Windows — setup
      • Android — setup
      • Android — always on
      • Android — battery saving
      • iPhone / iPad — setup
      • iPhone / iPad — remove profile
      • Mac OS — setup
      • Mac OS — remove profile
      • Mac OS — always on
      • Mikrotik — OpenVPN
    • FAQ
    • TgVPN & Red Shield VPN
    • Privacy Policy
    • Terms of Service

VPN can't connect


If the subscription is paid, but when you tap on the connect button, the VPN connection is not established, perhaps the reason is that your provider is blocking the ports required for one of the VPN protocols to work.
Our applications support multiple protocols.
Open the menu «Settings» and try to choose another protocol:

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© 2017-2022, Red Shield VPN
All rights reserved

Private Network Labs LLC
+15592582611
512 Lucerne Ave.
Suite 169
Lake Worth, FL 33460

contact@redshieldvpn.com